Tees Esk and Wear Valleys NHS Foundation Trust
An exciting opportunity has arisen to provide maternity leave cover for the role of Team Administrator at West Park, working on Maple ward, an Adult Mental Health ward. Maple is a 20 bedded male acute ward.
We would welcome applications from a skilled administrator with high standards and motivation to support services.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
We are looking to recruit a well organised administrator, to provide an efficient/effective administrative/clerical/typing support service to the Adult Mental Health Service based at West Park Hospital. This post is to cover maternity leave for a period of 12 months.
Applicants should be able to demonstrate excellent communication and organisation skills and have an understanding of administrative/clerical procedures and experience of working in a customer service environment.
Applicants should be self-motivated, have a flexible approach to work. The ability to work as part of a team and a willingness to perform repetitive tasks whilst maintaining attention to detail, together with an understanding of confidentiality issues are essential aspects of the role.
The successful applicant should have a Level 3 Qualification in a relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management, as well as data input experience. Knowledge of patient information systems, records management procedures, in addition to experience of Microsoft Office applications.
Job responsibilities
As part of the administration team working on the ward, to provide a comprehensive administrative support service to all members of the multi-disciplinary clinical team.
May be the first point of contact for service users, carers and visitors to the clinical team and to respond in a helpful manner to enquiries or other issues raised.
To undertake or arrange cross cover support as required.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis. In the event that permanent funding is secured for this post the successful applicant will be confirmed in post on a permanent basis.
Person Specification
Qualifications
* Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management
* Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role
* RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment
Experience
* Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information)
* Customer Service experience (face to face, answering calls, correspondence)
* Experience of organising competing demands and workloads.
* Experience of setting up and maintenance of administrative systems and processes
* Experience of working autonomously and proactively.
* Experience of supporting/supervising staff
* Experience of handling monies and working within financial guidelines.
Knowledge
* Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
* Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook).
* Understanding of confidentiality and the associated legal and policy requirements.
* Knowledge of NHS systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Tees Esk and Wear Valleys NHS Foundation Trust
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