We are looking for a Field & User Support Analyst to work within the public sector.
Location: Onsite - Dudley, Bradford
About the role: You will be responsible for installing, supporting, and maintaining network and mobile communication devices in order to ensure the provision of specified services and meet associated service level agreements.
Essential Skills: The ideal candidates will hold MV clearance and have an extensive Field & User Support background, with the following skills/experience:
1. Knowledge around Radiocommunications, preferably Airwave Radio network.
2. Experience of a secure private mobile communications network used by emergency services to support public safety.
3. Experience in supporting and administering overt radio communications, duties include managing, configuring, and maintaining Motorola and Sepura radios across the estate.
4. Experience of IT second line support, ideally relating to a computing environment.
5. Experience of resolving complex technical problems relating to deployed devices.
6. Experience around Motorola Integrated Terminal Manager (ITM) and Sepura Radio Manager. (Desirable)
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