This post is fixed term/secondment for 11 months due to maternity cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. Contract end date 5th October 2025.
The Welsh Blood Service (WBS) is committed to engaging its donors, stakeholders, venues and the public in all that it does.
The WBS places great importance on building strong and lasting relationships with its donors by ensuring they are kept informed of developments within the Service, are made aware of clinics taking place in their local vicinity, and are recognised for their support at donor awards evenings across Wales.
Main duties of the job
The Donor Engagement Coordinator's main duties at the Welsh Blood Service (WBS) are to ensure that all donation clinics are maximising donor attendance and communities are fully engaged in donation activity. You will address problems which may arise when supporting a clinic that may jeopardise the estimated number of new and current donations. You will also deliver audits for your area of work, analysing and presenting reports on performance, quality, and service delivery.
Your role will involve recruiting new and lapsed donors onto the whole blood panel by educating and motivating the general public through excellent communication skills. You will promote the need for Whole Blood, Bone Marrow, and Apheresis donors throughout the region covered by the Welsh Blood Service.
A full driving licence and the use of your own vehicle is essential for this role.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Here at Velindre University NHS Trust, we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service. We also host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being accountable, bold, caring, and dynamic, ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities, then Velindre University NHS Trust is the place for you.
Visit our website to find out more: https://velindre.nhs.wales/
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
* Educated to NVQ level 4 standard in a relevant field or equivalent experience.
* Good knowledge of Microsoft software packages.
* Ability to speak Welsh.
Experience
* Experience of excellent customer care.
* Experience of using influential skills and relationship management.
* Good knowledge and experience of marketing and social media.
* Experience in public speaking and confident to deliver presentations.
* Experience of managing business accounts.
* Experience of arranging events.
Other
* Flexible approach to work and be able to work outside normal office hours as required.
* Evening and weekend events with the occasional overnight stay.
* Valid driving license as this role requires travelling across Wales.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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