Do you thrive on a challenge? Enjoy engaging with new people? Main Points: Full time; 8.30 am – 5 pm, Monday – Friday Competitive salary available Additional annual leave days Permanent opportunity Company benefits package Remote working ( From location in Scotland ) We are looking for a proactive Digital Sales Account Manager to join our team. You will manage a portfolio of existing client accounts as well as identify new business opportunities, building strong client relationships, and driving revenue growth. As the primary contact for your accounts, you will collaborate with various teams to ensure client success. Responsibilities and Objectives: To maintain and build relationships with existing customers, routinely conducting account reviews with customers and identifying business growth opportunities To frequently meet with customers via video conference call, making appointments in advance Update and maintain CRM – Customer contacts, meeting details and opportunities Advise on product portfolio to stimulate new business, promote new products, and provide solutions to customers’ requirements Provide business proposals, quotations, and pricing for products, as required Follow up new business opportunities with customers and continually update CRM Sales Pipeline to reflect progress Put delivery plans in place / work with internal sales team to set up standing orders Drive online ordering and share customer feedback with Marketing Manager Provide a complete breakdown on territory sales and pipeline opportunity (forecast Vs targets), for monthly review with Sales Manager/Head of Sales To routinely analyse account performance data, utilising business intelligence tools, to identify and address areas of growth or decline Attend quarterly sales meetings and annual exhibitions The successful applicant will be: Educated to a bachelor’s degree in a related field, such as microbiology, biological science, cellular biology, biomedical science or chemistry – required Existing network of established relationships within the life science industry - desirable A strong communicator and confident in speaking to customers on the phone/MS Teams Ability to overcome objections or barriers by developing new ways to succeed Self-starter with the ability to work unsupervised day-to-day An active listener who has the ability to absorb customer information in order to construct simple, clear solutions from complex scenarios A good understanding of our company values, products and services overview of life science laboratory equipment and consumables Great presentation skills and the ability to network with individuals at varying levels of organisational seniority Superior organisational skills to effectively plan a dynamic working schedule Experience in solution-based selling or Account Management experience within the life sciences industry Working laboratory experience – desirable About Trafalgar Scientific Successfully established for over 30 years, Trafalgar Scientific Ltd is the UK’s leading independent Life Sciences Laboratory supplier. Supporting several key sectors across the UK & Ireland, our teams service industries including Food and Beverage Manufacturing, Contract Laboratory Testing, Pharmaceuticals, Water Testing, Brewing and Veterinary services, alongside many others. Partnering with some of the best-known scientific brands such as Sartorius, 3M, Neogen, Hygiena, Interscience, Southern Group Laboratories, EO Laboratories and Sterilin, Trafalgar Scientific features one of the most comprehensive product ranges, enabling our customers access to a truly ‘one stop shop’ supplier. At Trafalgar Scientific Ltd, we are committed to not only delivering exceptional customer service but also to sustainability practices that contribute to a better environment and community. We believe in creating positive impacts through every aspect of our operations. Our Pledges Trafalgar Scientific will always provide equal opportunities to any employee or job applicant. We will never operate with prejudice or discrimination, either directly or indirectly, on the grounds of gender, gender reassignment, race (including colour, nationality, caste and ethnic origin), disability, sexual orientation, marital status, part-time status, pregnancy or maternity, age, religion or belief, political belief or affiliation or trade union membership. This commitment applies to all aspects of employment. If you would like to review a copy of our ‘Equality, Diversity and Inclusion Policy’, please email us at infotrafalgarscientific.co.uk NO AGENCIES PLEASE