The Credit Controller will be a key figure in the day-to-day running of the Accountancy department in strong Chester-based business. This role will require a detail-oriented individual who can keep track of the company's income, ensure the timely collection of payments, and maintain financial records in the retail industry. Client Details The company is a well-established retail giant in their sector. Boasting a workforce of over 2000 employees, they operate across multiple locations in the UK, with this position based in their friendly office in Chester. They really are a great team to work for, who support, develop and intentivise their team to drive performance. Description The key responsibilities of the Credit Controller include: Managing customer accounts and maintaining an up-to-date billing system. Investigating and resolving payment discrepancies. Overseeing customer billing and cash receipts processing. Assisting in the preparation of monthly financial statements Chasing customers for payments Utilising customer intelligence data to drive cash collections Analysing revenues, commissions and expenses to ensure they are recorded appropriately. Performing account reconciliations. Monitoring customer account details for non-payments, delayed payments and other irregularities. Providing timely and effective collection on all overdue billing accounts. Profile A successful Credit Controller should have: Prior experience in a Credit Controller role or similar. Eagerness to speak to customers on the phone Competent in the use of computers and data management software Proficiency in Excel and other financial software. Strong numerical skills and attention to detail. Excellent interpersonal and communication skills. A proactive approach to problem-solving and the ability to work under pressure. Job Offer A competitive salary DOE Hybrid working model - work from home and office. 23 days annual leave, excluding bank holidays. Opportunity to work in a dynamic retail environment. Being part of a supportive and dedicated team in Chester This is an excellent opportunity for a Credit Controller to develop their career further in the retail industry. If you meet the criteria and are ready to make the next step in your career then we would love to hear from you.