Base Location: Croydon Vehicle Base, CR0 4XH Permanent roles offering job stability & security. Working as a Prisoner Escort & Custody Officer in Prisoner Escort Custody Services (PECS) is more than just a job; it’s the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. Salary : £28,715 (40hrs pw). Salary during 5 ½ weeks training £25,126. Annual base salary increments available Driving Allowances : Additional earnings possible through driving allowances Pension : Matched up to 6% Annual Leave : 20 days rising to 25 after 7 years plus Bank Holidays Additional Benefits : Discounts on various services and products We are operational 24/6 and you’ll cover various early and late shifts including bank holidays (excluding Christmas Day and Good Friday). Flexibility is key as you may work more than the contractual 40-hour week. Rota provided 12 weeks in advance allows for meaningful time off. About the Role: As a PCO, you’ll work as part of a crew to provide safe and secure court transportation & custody services. You’ll collect detainees and ensure their care until they return to custody or are released. Key duties include: accompanying defendants in court; searching property; ensuring availability of food and drink; paperwork and data entry. What You Need: Hold a current driver's license, C1 or D License. Good communication skills for managing and controlling situations. Interest in criminology or psychology is beneficial. Assessment Process: Online assessment, briefing call, competency-based interview, role-play and written exercise. Additional Information: All roles are exempt from the Rehabilitation of Offenders Act 1974, with offers subject to Ministry of Justice Enhanced Level 2 checks and satisfactory references. About Serco : Delivering essential public services globally, committed to diversity, inclusion, and improving public services. Application Process: Click to apply, we encourage applications from a diverse candidate pool and support flexible working.