Network Operations Analyst
**** Hours - 5am to 1pm after probation (working from home) ****
Our client, a globally recognized financial services firm, is seeking an experienced Network Operations Analyst to join their dynamic team. Reporting to the Global Manager of Network Operations and working closely with the Regional Network Infrastructure Manager, this role offers an exciting opportunity to manage, support, and enhance a complex global network infrastructure environment.
The Network Operations Analyst will be responsible for overseeing daily operations, troubleshooting, monitoring, and implementing critical network infrastructure. This includes managing LAN, WAN, firewalls, load balancers, and wireless networks across the organization's global landscape.
Key Responsibilities:
1. Daily Operations: Prioritize and efficiently handle "Keep-The-Lights-On" (KTLO) tasks to ensure seamless network performance.
2. Incident Management: Provide Tier-2 support for incidents and problem tickets, resolving complex issues promptly.
3. Collaboration: Work with cross-functional teams to provide network security guidance and recommendations.
4. System Reliability: Ensure uptime, stability, monitoring, and policy maintenance for supported systems.
5. Documentation: Maintai...