Retail Team Member - Brixham Summary We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Coleton Fishacre, to answer their questions and help them make the most of their day. Salary: 12.25 per hour Contract: Fixed Term Contract until 31st May 2026 Hours/working pattern: 538 hours. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the contract. We are looking for someone who can be flexible and work 15 hours per week (2 days) from May to the end of October (around 450hrs) then down to 1 day per week from November to February (around 88 hrs) Some weekend and Bank Holiday working will be expected. Coleton Fishacre is open Monday to Sunday from mid- February to end of October and then open weekends in November and December (although open full time over the Christmas period) and January. Re-opening full time from February half-term 2026. We are also trialling some later evening openings until 7pm 1 day a month from May to September 2025. We are looking for someone who can be flexible and work 15 hrs per week (2 days) from May to end of October (around 450 hrs) then down to 4/5hrs per week November to February (around 88hrs). Some weekend and Bank Holiday working will be expected. Coleton Fishacre shop is open Monday to Sunday from mid-February until end of October, and then is only open weekends in November & December (open two weeks over Christmas period) and January. Reopening full time from Feb half term 2026. Interview date: 1st May 2025 Potential start date: ASAP For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video. What you'll be doing As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers. You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised. Who we're looking for We’d love to hear from you if you’re: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.