Trainee debt collector

RECRUITMENTiQ is working in partnership with a niche debt recovery consultancy specialising in the construction industry with unrivalled success rates. We provide an industry specific debt collection and dispute resolution service on a no win no fee basis with customers throughoutScotland, England, Ireland and Wales. We provide a full cycle debt recovery solution from pre legal, litigation to enforcement.

Based in our at our Head Office in Glasgow, the key focus is to manage a portfolio of outstanding debt and working with all account customers.

In order to expand our team, we are seeking a highly motivated Trainee Debt Collector.

The Role

In order to be successful in this role, you should have experience working in a Collections environment and be comfortable in the Debt Recovery field and be comfortable workingin a fast paced target driven environment.

Your responsibilities will include communicating at all levels with clients and customers, and ensuring a high level of service to resolve caseloads, collect payments, and handle mid-range commercial debt.

The following qualities should be demonstrated by successful applicants:

1. Debt recovery experience, or 12 months call centre/customer service experience.
2. Candidates with experience in a consumer dca background would be advantageous.
3. Exceptional customer service skills with the ability to build rapport quickly