A client of ours in the Writtle area are recruiting a Customer Service Advisor to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.30pm and paying £25,000 - £27,000 per annum depending on experience.
Key Duties include but are not limited to:
Ensure a high level of customer service by telephone, live chat and email.
Advising customers on the range of products.
Processing orders over the phone.
Resolving delivery issues and tactfully dealing with occasional complaints.
General administrative tasks.
Continually develop and increase product knowledge.
Skills and Experience required to be considered for this Customer Service Advisor position:
Excellent verbal and written communication skills.
1+ years' experience within a customer service position (ideally within the logistics distribution and supply chain industry but this is not essential)
Complaint handling experience.
Positive, can-do attitude.
Computer literate.
Essential you are a driver with your own transport due to the location of the business.
Great Benefits to working for this company include:
Bonus scheme
Casual dress
Employee discount
Free on-site parkingIf you feel like you meet the above criteria & would like to be considered for this Customer Service Advisor position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat. #officejobs