Job summary As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help the organization deliver quality care and support to its residents. This varied role involves answering phones, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home. Main duties of the job In this role, you will be responsible for a wide range of administrative tasks to support the smooth operation of the care home. You will be the first point of contact for visitors and will need to have excellent communication skills to engage with residents, families, and other stakeholders. The role offers flexibility, with the hours and days worked varying to cover annual leave or sick leave. About us Barchester Healthcare is one of the UK's leading healthcare providers, operating a network of care homes across the country. The organization is committed to providing high-quality care and support to its residents, and values the professional development of its staff. Date posted 08 November 2024 Pay scheme Other Salary £14.14 an hour Contract Bank Working pattern Flexible working Reference number 1186629164 Job locations Barchester Healthcare Basingstoke RG21 5NW Job description Job responsibilities ABOUT THE ROLE As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential The ideal candidate for this role will have good computer skills, a confident telephone manner, and the ability to multi-task. They should also be a people person, with a genuine interest in the residents and their families. Person Specification Qualifications Essential The ideal candidate for this role will have good computer skills, a confident telephone manner, and the ability to multi-task. They should also be a people person, with a genuine interest in the residents and their families. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Basingstoke RG21 5NW Employer's website https://www.barchester.com/ (Opens in a new tab)