Transport Operations / Planner Hours : Sun-Thurs, 1pm-11pm The person in this role is responsible for the daily planning a fleet of approx. 20 vehicles for Goldstar. You will be based on a customers site and will be also be involved in implementing, and monitoring the delivery of goods to customers and ensuring compliance with all relevant regulations. Key responsibilities: · A 'can-do' attitude and a willingness to take on significant challenges · Coordinate and schedule all transport for a fleet of around 20 various sized Vehicles · Monitor and track the movement of goods and vehicles · Creating and developing a team working environment. · Ensure compliance with transport regulations and standards · Liaise with drivers and other staff to ensure smooth operation. · Maintain an open dialogue with other units’ managers and team members. Scheduling staff to ensure that vehicles are staffed according to established requirements · Plan and implement transportation schedules and routes · Respond to customer inquiries and resolve any issues related to transportation services · Liaise with on site customers and warehouse staff · Prepare all paperwork in a timely manner · Good attention to detail · Any other task as mentioned by the management What are we looking for from you to join us as an Operations Planner: · Previous experience in managing operations would be handy. · Excellent commercial awareness and business acumen. · Experience customer-facing skills and telephone manners. · Great communication skills both written and verbal. · Self-motivated and ability to motivate others. · Adaptable with the ability to work in a fast-paced environment. · Good leadership skills and team worker. · Excellent analytical skills · Good time management abilities · Good negotiation skills and excellent decision-making ability · Good customer service skills to be able to maintain/retain existing customers. How We Help You Thrive · Free onsite parking · Workplace Pension · EAP for employees at work · Employee committee meeting · Mental health and wellbeing · Sage Benefits · Learning and development