Job Title: Transport Coordinator Location: Bury St Edmunds Contract: Full-time, permanent Hours: 42 hours per week Reporting to: Transport Manager Your role You will have responsibility for the daily operation overseeing the day to day operations. Working cross functionally to drive continuous improvement ensuring standards of service, quality and environmental systems are maintained in line with company, industry and legal guidelines, managing a positive people agenda whilst focusing on achieving financial targets. Encouraging consistent Health & Safety practices are maintained driving a safety first culture ensuring legal undertakings and company rules are adhered to in line with Traffic Commissioners Statutory Guidance (Documents 3), DVSA Guide to Maintaining Roadworthiness and the ForFarmers Road Transport Operations Procedure Manual. Your responsibilities Assisting with overseeing the daily transport operation, ensuring scheduled deliveries are made on time and in full in line with customer SLAs. Managing the ‘in flight’ operation to ensure OTIF performance is achieved in line with company targets and post journey analysis through live debriefing of drivers. Managing resource levels in line with requirements taking into consideration, contractual hours, local arrangements, WTD and EU driver’s hours legislation. Liaising with Transport Planners to ensure the plan is within the agreed parameters, being achievable, cost effective and in line with industry protocol. Proactively managing VOR and downtime through solid working relationships with local service agents/national dealerships and effective management of service schedule and closed loop defecting. Working in-conjunction with the Driver Assessor to actively facilitate driver improvements, identifying training needs, infringement/DCRS and DCPC management. Promoting the safety culture through appropriate behaviours - hazard evaluations, behavioural observations & near miss reporting. Working closely with approved third party hauliers ensuring consistent service standards are maintained and cost control managed. Escalating non-conformance reporting and investigating & managing complaints within an agreed timeline Accurate data input and maintenance of appropriate systems – Tachomaster, Paragon, Fleetboard, Integrum, SAP & TUS. To assist Transport Manager with O Licence administration & management of OCRS. To assist Transport Manager with other general transport activities as required. Your profile E ssential Professional Driving Licence A good standard of secondary school education Experience Paragon Scheduling Knowledge IT awareness/Skills Microsoft Office Understanding of drivers hours Good Geographical Knowledge Good People & Communication skills Personal Characteristics Positive and engaging personality Organised and methodical Analytical mind-set Confident in engaging with drivers. Can do attitude. Relishes a challenge Keen to learn and progress within business Special Attributes Good communication skills Able to stay calm under pressure Team Player KPI Focused & driven Flexibility in hours will be required as circumstances dictate, including some weekend working. Desirable: CPC National (the opportunity to acquire will be considered for the right candidate) Benefits Employee Assistance Programme (offering support on a range of topics). No two days are the same offering variety in your role. Options to enhance your pension after 12 months service (increased employer contributions). Opportunities to grow personally and develop within the business Cycle to work scheme. B&Q Trade card offering 10% discounts in-store and online. And much more About ForFarmers Do you ever stop to wonder where your Sunday morning poached egg came from? Or the milk in your cafè latte? Or what about the sausage and bacon served with full English? It will come as no surprise to you that the animals which produce these products need to eat themselves too. And that’s where ForFarmers comes into the equation. ForFarmers produces feed for cattle, pigs and poultry in both conventional and organic livestock farming. And that probably sounds a great deal simpler than it actually is. Make no mistake: an awful lot of knowledge, research and innovation has gone into one of those seemingly simple-looking chunks of animal feed. And these are the kind of things we, as a company, invest a great deal in. Proud values: PASSIONATE Working for ForFarmers is more than a job; it's a passion. The farming business is what makes us tick. We do everything we can to future-proof the sector, and this ambition shines through in our behaviour and our way of working. We push back boundaries and go the extra mile for our customers, suppliers and colleagues. RESPONSIBLE Our actions have an impact. We help farmers work in a sustainable way so that together we can safeguard the continuity of the farming business. The same principle applies to our day-to-day operations: we take good care of our customers and other stakeholders, and always aim for the best, most efficient and most sustainable result. OPEN-MINDED Keeping an open mind enables us to support farmers in the rapidly changing agricultural sector. We are able to adapt to the needs and working methods of the industry and are always on the lookout for new opportunities. We are clear about our intentions and expectations and prefer to listen than to speak. UNITED Addressing the challenges with which the agricultural industry is faced requires a joint effort and mutual trust. We join forces with colleagues and customers and work as one team towards our shared goals. In many cases we take the lead but we are also able to follow if that produces better results. DELIVERING We have a natural ambition to get things done, regardless of how difficult the job is. We do what we say and say what we do. We are respectful, honest and direct at all times. It is the sign of a ForFarmers employee. We encourage you to submit your application as early as possible and not wait until the published closing date as this can vary. Attached