Job Purpose: To take responsibility for the coordination of the Pallet Network Team being responsible for getting the right product in the right quantities, to the right location at all times. Ensuring the customer receives a first-class service in a cost-effective way.
Responsible to: Head of Pallet Networks
Shift Pattern: Monday - Friday 08:00 - 18:00
Location: Cardiff
Salary: Competitive
Company/Industry Knowledge
Distribution/Logistics/Supply Chain Environment
Pallet Network Experience - Essential
Specific Qualifications/ Job Training
GCSE/NVQ standard. Experience of working at a similar level.
Management qualification preferred
CPC holder
Specific Experience
Traffic management
Problem solving/logical thinking
Project planning
Motivation and Team building
Working unsupervised, continually managing time and prioritising work to meet tight corporate deadlines.
Specific Skills
Computer skills - Stirling, Excel
Good communication skills, interaction at all levels internal and external.
Geographical knowledge
A good understanding of transport regulations currently in force
Able to train others
Thorough understanding of driver compliance requirements, and infringement actions
The ability to work flexibly and to make decisions quickly
Team player with a flexible "Can Do" attitude
Specific Key Accountabilities
* Ensuring all operations are carried out in line with UK regulations. These govern vehicle safety, environmental controls on fuel emissions, driver hours, customs requirements and hazardous goods transportation (this list is not exhaustive)
* Working with the team /drivers/traffic desks/customer services team, planning routes and scheduling delivery times to ensure the smooth running of the operation
* Lead, develop, motivate and coach the team and individuals in all areas including problem solving, planning and projects to support company objectives.
* Efficiently managing a team, prioritising workload, route planning, driver brief and de-brief. Ensuring company compliance for all transport policies, legislation and procedures.
* Liaise with other depots within the Company
* Strong organisational skills for planning schedules, journeys and loads dealing with customer queries
* Proactively work with the team to reduce late deliveries and missed time slots
* Work with the team to resolve and manage queries and complaints courteously and efficiently
* Ensuring all departmental and customer objectives are communicated and reviewed with the team
* Excellent communication skills and the ability to deal with people at all levels
* Maintain computerised system such as Sterling. Have the skills to use excel spread sheet
* Full support of SAFED with all employee, driving and non-driving
* Carry out all driver infringement requirements in line with CPC and Company policy
* Maintain behavioural and disciplinary levels within the team
* Provide general support appropriate to the management when required.