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EUAU Logistics and Customer Service Project Lead, Uxbridge
Client: General Mills
Location: Uxbridge, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 3103e8e2102f
Job Views: 73
Posted: 18.02.2025
Expiry Date: 04.04.2025
Job Description:
Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Fibre One, Latina Fresh and more, we are on a mission to become the undisputed growth leader in food for EUAU. In a world that’s ever-changing, we look to stay ahead and seek people who share our love of food and are hungry to shape the future.
What your role is
Key Objectives
The key objective of the role is to improve the processes, capabilities and deliver transformation across Logistics and Customer Services in EUAU, ensuring development of the core regional capabilities and digitalisation whilst delivering excellent performance and HMM delivery. A key focus will be reducing our Cost To Serve across the region to deliver a more profitable and sustainable supply chain through ideation and execution of projects.
Key Responsibilities
* Develop Cost-to-serve capability to enable logistics reporting and analysis leading to HMM Initiatives.
* Individually identify and lead HMM initiatives realizing cost efficiencies across EUAU.
* Key input into month end process ensuring system accurate financials and HMM assumptions.
* Champion for UKI and EUAU Sustainability reporting and improvement projects.
* Implementation of EUAU order-to-cash strategy and lead on key EUAU initiatives on the Customer service capability road map, linking in with the markets to ensure standardisation and continued improvement.
* Support the Cost-to-serve reporting capability to enable logistics reporting at customer and SKU level leading to Cost-to-serve analysis and customer behaviour initiatives.
* Maintain effective communication and relationships with key internal stakeholders including Sales, Finance, Supply Chain teams and with key external partners including 3rd party service providers, Plants, Carriers and Customers.
* Maintain effective communication and relationships with key internal stakeholders including GIC, D&T, EUAU Supply Chain teams, Centre of Excellence and with key external partners including suppliers.
The role will require some UKI and European travel.
What you will bring to the team
Skills / Experience
* Graduate caliber – ideally Logistics / Supply Chain graduate;
* Proven experience of physical logistics; Understanding of 3PL business environment – commercial environment, operating culture.
* Commercially astute; Industry awareness; Numerical - any previous budgeting skills will be an advantage; Understanding of what drives cost in a supply chain. Retail exposure an advantage.
* PC and systems literate e.g. SAP; Excel;
* Excellent analytical skills. Previous experience of reporting and analyzing costs.
Required: Work Attributes/Qualities
* Broad thinking – ability to think beyond own area of responsibility.
* Adaptability – ability to switch from day to day issues management to strategic thinking, ability to understand/adjust to the world of 3PLs and corporate HO.
* Strong interpersonal & influencing skills.
* Ability to work x-functionally and as part of a team.
* Data literate, structured thinker.
* Systems literate.
* Strong communications skills.
What you get from us
* A Certified Great Place to Work, Certified Best UK Workplace and Best Workplace for Wellbeing & Women.
* Flexible and employee-focused work culture.
* Competitive package with benefits.
At General Mills, we are committed to recruiting, retaining, developing, and advancing an inclusive workforce that reflects the diversity of the consumers and communities we serve globally. Come and be part of our team's journey. Hungry to Shape the Future.
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