IT Support Technician
Location: Telford
Package: Up to £26,000 per annum (depending on experience)
Up to 24 days annual leave + Bank Holidays
Annual Bonus
Private Pension Scheme
Healthcare Cash Plan
Death in service
Friendly and supportive culture with lots of employee advancement opportunities
Duration: Permanent
Hours: Monday- Friday, 40 hours per week
We are proud to be assisting a well-established organisation based in Telford in recruiting an experienced IT Support Technician to join their friendly IT team. As the IT Support Technician, you will be joining an existing IT department, where you will be providing valuable support to the organisation's users.
Responsibilities:
1. Providing excellent first- and second-line support to all company users
2. Assisting in the installation and configuration of all IT equipment
3. Managing and supporting all company hardware and software
4. Effectively troubleshooting all hardware and software issues and rectifying them in an efficient manner
5. Supporting wired and non-wired networks
6. Administration of the Active Directory
7. Ensuring all licensing is kept up to date
8. Maintaining the IT asset register
Experience Required:
1. An adequate amount of previous experience in an IT Support / IT Helpdesk role will be essential
2. Knowledge of Windows desktop and Microsoft 365 applications
3. Strong problem-solving ability
4. Excellent communication skills
The application process:
Our mission is to support our clients in creating an equal, diverse, and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time, your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us:
Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment, or contract, you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire, and North Wales. Prince Personnel specialise in commercial, accounts and finance, and technical recruitment. With the best jobs around, we are an independent agency working hard for you.
Reference: AA26489
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