Start date: Immediate
Compensation: Competitive salary, plus bonus and benefits package
Location: Hybrid working with office location in City of London
The Company
HANetf is Europe’s first independent full service, third-party provider of UCITS Exchange Traded Products (ETPs). HANetf offers a fully managed solution UCITS Exchange Traded Funds (ETFs) and Exchange Traded Commodities (ETCs) solution for asset managers and other financial institutions seeking to enter the European ETP market.
HANetf’s innovative platform includes product development, compliance, capital markets, sales, marketing and distribution. The HANetf platform provides an efficient method to bring exchange-traded funds to market, lowering the barriers to entry, reducing costs and increasing speed-to-market.
Founded by two of Europe’s leading ETF entrepreneurs, Hector McNeil and Nik Bienkowski, HANetf brings together an experienced team with the operational and regulatory experience necessary to manage the complexities of launching, managing and distributing ETPs.
Overview of the Role
The Operations Associate will be a high calibre middle-office / investment operations professional with strong technical UCITS Funds/ETFs knowledge.
The successful candidate will play a pivotal role in the maintenance of the European UCITS ETF and ETC platforms and will cover a wide range of ETF and ETC investment operations.
The candidate will be executing daily operations processes, driving process improvements and working closely with senior management on some tasks. This role will suit a ‘hands on’ person who thrives in a dynamic and high growth environment.
You will have experience in a similar role, be IT literate, and be keen to move to a firm that will offer you the opportunity to grow.
The role is within the Operations and Product team and will be exposed to all aspects of the business.
Job description:
1. Maintain tools for reviewing key operations information related to the ETF platform, including NAVs, benchmark index data, PCFs, security pricing, FX rates, collateral, accrued interest, dividends, tracking error and market making spreads.
2. Conduct various periodic calculations and reviews such as tracking difference, dividend distributions for ETFs, entitlement calculations for ETC, managing reporting and performance measurement for key service providers and product calendars and distribution schedules.
3. Run all regular BAU processes, resolve all issues and escalate errors and breaches promptly, where required e.g. UCITS post trade compliance and assist in taking corrective action.
4. Respond to queries, both internal and external under supervision and maintain FAQ.
5. Build relationships across internal (product development, Sales, Capital markets, Legal and Compliance) and external (administrators, transfer agents, custodians, exchanges, Market makers and data providers) counterparties.
6. Analyse and improve regular BAU processes.
7. Assist with the maintenance of all operational infrastructure and data quality.
8. Manage all documentation for product launches.
9. Manage data provider relationships and updates.
10. Document all core workflows and maintain the operational knowledge base.
11. Assist with the launch of ETPs and the listing of ETPs.
12. Improve operational efficiency by reviewing and automating processes.
Role Requirements:
Education and Experience
1. Degree level education.
2. Up to two years’ experience in relevant roles in UCITS/ETP fund operations, fund accounting, trade support or asset management, covering areas such as portfolio management, trade processing, trade reconciliation and order management.
3. Familiarity with the below desirable:
* Dealing process of daily dealing /Index funds / ETFs.
* NAV calculation and reporting with service providers.
* Operational risk and practical experience of process improvements.
* Resolving custody related issues.
* Experience across multiple asset classes (equities, commodities, fixed income, FX).
* IT skills, python, Microsoft Office and Bloomberg desirable.
Personal Attributes
* Pro-active, honest and direct in identifying issues and suggesting improvements.
* Reliable, diligent, exceptional attention to detail, able to work to tight time frames and balance multiple tasks without compromising accuracy.
* Must be comfortable in a fast-paced, team-based environment with a high degree of individual autonomy and direct honest feedback.
* Strong written and verbal communication.
* Project management orientated mindset, problem solving skills, with a can-do attitude.
* Ability to ask the right questions before promptly escalating issues to the relevant people.
* Ability to recognise and correct process deficiencies.
* Ability to think outside the box and be proactive in identifying issues and improvements.
* Demonstrates a desire to keep up to date with industry developments and play a key role in driving his/her own professional growth.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.
HANetf is an equal opportunities employer and we welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality.
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