Position: Full-Time Temporary Admin Assistant
Contract: 3 months with the possibility of extending
Working Hours : Monday to Friday, Office Hours (37 hours per week)
Hourly Rate: £11.44 per hour
Job Description:
* Be the first point of contact for families/friends of prisoners and official visitors including solicitors, Police, Probation etc and responsible for informing them of all visiting procedures for the establishment
* Receive telephone calls and e-mails from visitors booking a time/date to visit, allowing the visit to be entered onto the booking system, sending out visiting orders and ensuring these are valid at the time of booking
* Produce and distribute visits lists in advance of all sessions and Safeguarding lists for visits, switchboard and visits centre
* Ensure that public protection and security information is kept up to date and relevant on the booking system
* Monitor for any alerts identified for prisoners and their visitors to ensure safety of all concerned and raise issues around underage visitors Informing security of any issues
* Undertake initial work to arrange visits for disabled visitors and special circumstance visits e.g. bereavement
* Provide information to outside agencies when requested, such as assisted prison visits scheme
* Other administration tasks as and when required
Requirements:
* Able to follow well established processes and detailed instructions.
* Strong administrative skills with proficiency in Microsoft Office packages
* Excellent communication skills, both written and verbal.
Benefits:
* Weekly pay, holiday and pension scheme
* Location accessible by car, train or bus
Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
This role will require HMPPS vetting which can take 2-3 weeks to process ands the successful applicant cannot start in the role until this is in place.
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.