Main area Facilities Grade Band 4 (Indicative)
Contract Permanent
Hours Full time - 37.5 hours per week (Working times to be discussed at interview)
Job ref 419-6719019-AS-FM-A
Employer York Teaching Hospital Facilities Management’
Employer type NHS
Site York Town York
Salary £26,530 - £29,114 per annum
Salary period Yearly
Closing 03/02/2025 23:59
Interview date 03/03/2025
Assistant Domestic Support Services Manager - York
Band 4 (Indicative)
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
* We are KIND
* We are OPEN
* We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
Job overview
Are you looking for a post based within our York Teaching Hospital Facilities Management Team?
Are you a strong team player, kind, friendly and motivated?
Then we may have the role for you!
York Teaching Hospital Facilities Management (YTHFM) are looking for an approachable and flexible Assistant Domestic Support Services Manager to join our team in York.
The successful candidate should have a good understanding of managing staff and Facilities Services, preferably in a healthcare environment, and must also be willing to undertake training and take development opportunities as they arise.
The successful candidate will manage and provide support for the staff across the locations. It is essential that the successful candidate is able to travel to other sites to be able to provide support to staff.
The post is for 37.5 hours per week, which will include days, evenings and weekends. The working pattern can be discussed at interview as the department works across 24 hours a day, 7 days a week.
Additional hours may also be available at times, for those who wish to work them.
Main duties of the job
The successful candidate will engage with the Facilities team in the Community sites across York, Selby and Harrogate. You will be providing managerial support and guidance to the Domestic teams on a daily basis, and ensuring the Facilities Services are delivered in line with Service Specifications and key performance indicators.
The successful candidate will be required to work as part of a team and as an individual, exercising initiative you must also have the ability to evaluate information making accurate decisions whilst working under pressure, but within set parameters and report to the Deputy Domestic Support Manager.
We are seeking a person who has good attention to detail, and is excellent, organised and flexible, working a range of shifts to support the service needs. Previous experience is preferred but not essential.
* Arrange training of new and existing Facilities members of staff on an ongoing basis.
* Responsible for ensuring standards set by the Domestic Support Services Manager are maintained.
* To ensure all designated staff receive an annual appraisal, timesheets are accurately completed as well as recording and authorising annual and special leave.
* Responsible for carrying out the Return-to-Work procedures when appropriate.
* Responsible for all initial level HR related issues for direct reporting staff.
* To ensure that all domestic stock is ordered and delivered for the wards and departments.
* Responsible for creating and amended work plans when required.
Working for our organisation
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
* 27 days holiday rising to 33 days (depending on NHS Trust service).
* A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully.
* A variety of different types of paid and unpaid leave covering emergency and planned leave.
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
* NHS Car Lease scheme and Cycle to Work scheme.
* An extensive range of learning and development opportunities.
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Person specification
Education, Qualifications and Training
* Professional and/or Management qualification.
* Trust IT training with skills in MS Word, Excel, Outlook, and PowerPoint.
* NVQ Customer Service level 3 Recognised training qualification.
Skills & Attributes
* An ability to meet deadlines and to prioritise competing demands for resources, time, and workload allocations.
* Good verbal and written communication skills.
* Influencing, consultation and negotiation skills.
* Compliance, implementation and effective delivery of policies and procedures.
Aptitude and Personal Qualities
* An ability to lead, develop and motivate individuals and groups through professionalism and good interpersonal skills.
* An ability to deal with conflict and difficult situations with tact and diplomacy.
* Proactive management style.
Experience and Knowledge
* Knowledge and understanding of Infection control issues in Healthcare environments.
* Knowledge of statutory regulations and legislation relating to Health and Safety at Work, Risk Management, and competence at carrying out risk assessments.
* 3 years operational experience at supervisory management level in Domestic Services or related area.
York Teaching Hospital Facilities Management LLP (YTHFM LLP) provides a full range of estates and facilities services to York Teaching Hospital NHS Foundation Trust, together with project management for capital investments. YTHFM LLP is a partnership between York Teaching Hospital NHS Foundation Trust and Northumbria Healthcare Facilities Management Limited.
New starters will be employed by YTHFM and not directly by the NHS, however, they will enjoy the same terms and conditions as NHS staff covered by Agenda for Change. YTHFM employees have access to the NHS pension scheme.
For further information about York Teaching Hospital Facilities Management type ythfm.co.uk in your internet search bar.
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