GBP27,000 to GBP30,000 per annum plus company van
We are looking for an experienced Cleaning Account Manager to join our team in the East Sussex Area.
As Cleaning Account Manager, you will be responsible for a mixed portfolio of approximately 30 corporate, educational, and commercial contracts. You will use your agile thinking to switch between the different needs of the team, clients, and working environment to ensure we achieve the best outcomes every day. You will have direct line management responsibility for 80–100 Supervisors and Operatives and will need to demonstrate the energy and drive to take contracts forward.
Responsibilities:
* Maintaining strong client relationships with high levels of satisfaction
* Providing and maintaining the quality of service delivery
* Managing, recruiting, and coaching local service teams
* Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager
* Ensuring Health & Safety procedures and legislation are adhered to
* Looking for opportunities for continuous improvement, cost savings, and account growth
Qualifications and Expertise:
* Excellent interpersonal communication and people management skills
* Excellent leadership and motivational skills, with the ability to forward plan, work under pressure, and influence at a senior level
* Experience with financial forecasting, budgeting, and analysis
* Working knowledge of Health and Safety systems in the cleaning industry
* Ability to work to tight timescales
* Strong commercial awareness, financial management, and IT literacy
* Passionate, flexible, trustworthy, and innovative
* Full driving licence
What We Offer You:
The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
The Good Stuff:
* We are employee-owned, making you a beneficiary of our future success
* 33 days leave including bank holidays
* Enhanced maternity, paternity, and sick pay
* 24hr online GP access as well as mental health, wellness, financial, and legal support
* Two paid volunteering days annually from beach cleans to supporting your local community
* More than 250 perks and hundreds of exclusive deals and discounts
* Lots of training, development, and apprenticeship opportunities to grow and progress your career
* Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion
* All year-round recognition and annual awards programme to thank our shining stars
Our Commitment to Diversity, Equity, and Inclusion:
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop, and retain the best people from the widest network. We are committed to ensuring that all candidates are treated fairly, with respect and dignity.
Reasonable Adjustments:
Please let us know if there are any adjustments we can make to support you during our recruitment process. We are happy to help.
Key Qualifications:
* Management Qualification
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