Key purpose of the job:
The primary objective of this post is to provide care and support through a person-centred approach which meets the practical, physical and emotional needs of service users with physical disabilities, learning disabilities, autism, and other mental health issues. To assist persons with a disability with their day-to-day living, training and daytime opportunities, in which to live life to their fullest potential; achieve their highest level of functioning to maintain independence and/or to improve skills that will make them more independent.
Main responsibilities
As Team Leader you will be responsible for leading and managing a staff team, coordinating shift activity and delegating tasks accordingly to ensure that service users receive the appropriate support and care. As Team Leader, you will work collaboratively as part of a Multi-Disciplinary Team in the provision of safe, person-centred and quality assured services to users of the service.
Service User
* Assist in the implementation of clinical/Social Care policies and guidelines which support person-centred services in line with National Quality Standards and all legal frameworks.
* Assist in the management of service user care to ensure the highest professional standards using an evidence-based approach to ensure clinical effectiveness and efficiency.
* Coordinate and prioritise appointments in liaison with multi-disciplinary teams.
* Participate in quality improvement initiatives to improve service user satisfaction.
* Deal with complaints in a professional, logical and coherent manner as per policy.
* Work under the direction of the Assistant/Manager to ensure that the highest possible standards of care are maintained at all times, consistent with the mission, vision and values of the service.
* Actively promote the participation of persons with a disability in the planning of the centre/home.
* Report immediately to the Assistant/Manager any incident of concern involving either staff member or resident, in accordance with the organisations incident reporting policy.
* Work in partnership with multi-disciplinary teams, families and other key people to support each service user to work towards and achieve their personal goals, guided by their individual care plan.
* Act as key worker for named service users where appropriate.
* Provide individualised support, using a facilitative and strengths-based approach to personal care, whilst always ensuring service users' right to dignity and respect.
* Promote the social interaction of persons with a disability with the wider community, in accordance with their choices and personal goals.
Staff Management
* Provide support/supervision to other front-line staff where appropriate.
* Ensure staff members are fully informed on all matters affecting the day-to-day running of the services and that lines of communication are clear and implemented by all staff.
* Participate in matters concerning discipline, grievances, untoward incidents and complaints when required.
Health and Safety
* Ensure that services are compliant with the requirements of the Health, Safety and Welfare legislation.
* Perform duties in a manner conducive to health and safety, and in accordance with the organisations policies and procedures.
* Ensure that accidents and incidents involving service users/visitors/staff are recorded in line with policy and all statutory reports completed to a high standard.
* Ensure all staff members are aware of their responsibilities in the event of an emergency accident/incident.
Record and Financial Management
* Maintain accurate and comprehensive records as required in the individual service e.g. daily reports, financial records, communication books, family contact sheets and service user care plans (where applicable).
* Support service users to manage their personal monies, and document all transactions, whilst ensuring their personal finances are safeguarded.
* Maintain accurate records of all expenditure, attaching to the centre/unit (where appropriate).
* Ensure that files are up to date and stored in an orderly and secure fashion, ensuring service user confidentiality.
Training and ongoing development
* Be aware of current developments in disability services, mental health services and all other provisions of care in Ireland; and maintain a commitment to ongoing professional development in these areas.
* Attend and participate in continuous professional development.
* Educate and support all assigned staff members, including the induction of new staff, and support line management in the ongoing performance appraisal.
Team Management & Setting Objectives
* Experience of leading a team of staff in a social care environment, preferably residential care.
* Experience of setting individual and team objectives in order to achieve high standards of service delivery.
Qualifications & Experience
* A third level qualification in the area of health & social care i.e. Social Work, Social Care, Social Policy, Psychology (or other relevant discipline).
* A minimum of 1 years experience of working in similar settings/residential services, with people with an intellectual disability, autism or associated mental health needs.
* Previous experience of managing a team in a residential setting for people with disabilities or associated mental health needs with a minimum of 1 years experience working in a Team Leader role.
Job Type: Full-time
Pay: £13.00-£15.00 per hour
Benefits:
* Company events
* Company pension
* Health & wellbeing programme
* On-site parking
Schedule:
* Day shift
* Monday to Friday
* Night shift
* Overtime
* Weekend availability
Experience:
* Supervising experience: 1 year (preferred)
* Restaurant management: 1 year (preferred)
* Bar management: 1 year (required)
* Hospitality: 1 year (required)
* Customer service: 1 year (required)
* Management: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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