IT skills are essential including knowledge of Microsoft packages. Medical secretarial experience is desirable but not essential, but you should have a secretarial or administrative background including dealing with the general public on a face-to-face basis and by telephone often around sensitive issues. A high standard of communication and interpersonal skills with the ability to work with staff at all levels is essential to this post along with a strong team ethic; you must have enthusiasm, motivation and demonstrate pride in your work. A good knowledge of the NHS would also be advantageous