We have an exciting opportunity that has arisen in our dedicated Fire Safety Team for a Building Safety Coordinator. This team is responsible for delivering a wide range of fire safety arrangements across the Southern Housing estate. The successful candidate will be at the heart of driving forward a solutions based culture and will gain valuable experience in working with a wide range of internal and external stakeholders. In addition, an appetite for personal development is essential, as a range of opportunities and qualifications will be available to support future progression and succession within the organisation. Some key duties will include: Assisting in managing and actioning incoming enquiries including Fire & Rescue Service, fire actions, fire incidents, PCFRAs and PEEPs. Managing day to day running of mailboxes and ensure inquiries and requests are promptly responded to and demonstrates a high level of customer service. Providing administrative support to the Fire Safety Team, including coordinating operational activities and issuing communications. Maintaining and updating our resident and property databases including our fire compliance portal Risk Hub. The role is hybrid with a minimum of 2 days in either our Croydon or Sittingbourne office. What you’ll have A strong administration background, with the ability to use appropriate IT tools to produce reports, documents, emails, and mail merge. Knowledge and experience within the Housing Sector, fire safety and health and safety would be an advantage. The ability to communicate answers and solutions confidently to customers/colleagues, face to face, by phone and by writing in customer friendly language. A pro-active solutions based approach. You'll be pragmatic with a creative approach to problem solving and can quickly identify and evaluate problems to reach a solution. An appetite to drive forward meaningful change, and an aptitude for innovation and improvement. The ability to manage a flexible and demanding workload to meet agreed targets and deadlines. In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. Closing Date: October 17th 2024 at 23:59 Please note, we reserve the right to close the advert early if we receive a suitable number of applications.