Job summary Northampton General Hospital NHS Trust wishes to appoint a friendly Nuclear medicine receptionist within our Nuclear Medicine department. The successful applicant will be part of a friendly, supportive and experienced team. This is a part time post. 30 hours a week., Tuesday, Wednesday, Thursday and Friday - 9am to 5pm. The tasks will be varied on a day-to-day basis; there will be a main focus on meeting and greeting patients and their relatives. You will be attending patients using the CRIS system. NHS/Hospital experience, understanding of CRIS and other hospital systems is desirable, not essential as training will be provided. Main duties of the job To assist with the co-ordination and reception duties associated within Nuclear Medicine. This will include maintaining full and accurate patient demographic records both manual and electronic, booking of scans, injections, follow up scans and pre-assessment appointments, updating RTT pathways and occasionally take minutes of meetings. Process patient DNAs and cancellations in accordance with relevant pathway guidelines. To contribute ideas and suggestions and express any issue of concern to the appropriate manager. Process patient DNAs and cancellations in accordance with relevant pathway guidelines. Providing admin support to the PETCT team will also be required. PETCT is provided by Alliance Medical Limited. About us Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire. Our Excellence Values Compassion Accountability Respect Integrity Courage We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. We are a Defence positive trust, supporting our reservists, veterans, spouses and partners. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Date posted 28 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per annum / pro rata Contract Permanent Working pattern Part-time Reference number 265-6875025 Job locations Northampton General Hospital NHS Trust Cliftonville Northampton NN1 5BD Job description Job responsibilities To assist with the co-ordination and reception duties associated within Nuclear Medicine. This will include maintaining full and accurate patient demographic records both manual and electronic, booking of scans, injections, follow up scans and pre-assessment appointments, updating RTT pathways and occasionally take minutes of meetings. Process patient DNAs and cancellations in accordance with relevant pathway guidelines. To contribute ideas and suggestions and express any issue of concern to the appropriate manager. Process patient DNAs and cancellations in accordance with relevant pathway guidelines. Job description Job responsibilities To assist with the co-ordination and reception duties associated within Nuclear Medicine. This will include maintaining full and accurate patient demographic records both manual and electronic, booking of scans, injections, follow up scans and pre-assessment appointments, updating RTT pathways and occasionally take minutes of meetings. Process patient DNAs and cancellations in accordance with relevant pathway guidelines. To contribute ideas and suggestions and express any issue of concern to the appropriate manager. Process patient DNAs and cancellations in accordance with relevant pathway guidelines. Person Specification Educations, Training and Qualifications Essential Maths and English GCSE Level grade C - A or from 2017 GCSE grade 4 - 9 or equivalent Desirable Relevant NVQ3 (or equivalent) or willingness to undertake Knowledge and Experience Essential Good IT skills/Experience, significant experience in an administration-based environment. Experience of coordinating diaries. To have a good understanding and the ability to communicate in English both written and spoken. Experience of dealing with customers/patients, able and willing to follow instructions and learn new tasks, able to work flexibly as part of a team and have the ability to organise own workload. Desirable NHS/Hospital experience, staff supervision, understanding of CRIS and other hospital systems Diary Management, have the ability to identify problems that require escalation and be able to check waiting lists and actioning where necessary Skills Essential Ability to work flexibly and cover were required. Desirable Able to supervise junior staff (Band2) Planning and organisation skills Essential Able to plan and coordinate workload including clinics and waiting lists effectively Person Specification Educations, Training and Qualifications Essential Maths and English GCSE Level grade C - A or from 2017 GCSE grade 4 - 9 or equivalent Desirable Relevant NVQ3 (or equivalent) or willingness to undertake Knowledge and Experience Essential Good IT skills/Experience, significant experience in an administration-based environment. Experience of coordinating diaries. To have a good understanding and the ability to communicate in English both written and spoken. Experience of dealing with customers/patients, able and willing to follow instructions and learn new tasks, able to work flexibly as part of a team and have the ability to organise own workload. Desirable NHS/Hospital experience, staff supervision, understanding of CRIS and other hospital systems Diary Management, have the ability to identify problems that require escalation and be able to check waiting lists and actioning where necessary Skills Essential Ability to work flexibly and cover were required. Desirable Able to supervise junior staff (Band2) Planning and organisation skills Essential Able to plan and coordinate workload including clinics and waiting lists effectively Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northampton General Hospital Address Northampton General Hospital NHS Trust Cliftonville Northampton NN1 5BD Employer's website https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)