The Role:
Silcom Recruitment is seeking an experienced Service Advisor to join a well-established and highly respected dealership in Bognor Regis. This small yet reputable business has a stable management team and a strong track record of delivering excellent customer service.
As a Service Advisor, you will play a key role in supporting the service department, ensuring the smooth daily operation of aftersales by liaising with customers and technicians, managing bookings, and maintaining accurate service records.
Key Responsibilities:
1. Welcoming customers and managing service bookings
2. Advising customers on required repairs and maintenance, upselling additional services where appropriate
3. Coordinating with technicians to ensure jobs are completed efficiently
4. Keeping customers updated throughout the service process
5. Processing invoices and handling service-related queries
6. Ensuring accurate records of work completed and technician hours
7. Assisting with additional tasks at management's discretion
The Package:
Basic Salary & OTE: £26,000 Basic Salary, with a realistic OTE of £35,000
Hours: Monday to Friday, 8.00 am to 6:00 pm with a Saturday morning rota (paid as overtime)
If you believe you have the passion, knowledge, experience, and enthusiasm to succeed as a Service Advisor then we would like to hear from you.
To apply for the role as a Service Advisor and find out more details, please forward your CV to Drew Pilcher. #J-18808-Ljbffr