Blue Arrow Derby are proud to be working in partnership with the global market leader in central heating units and they are looking to recruit a Boiler Replacement Scheme Support Agent to join their team on a full time, permanent basis.
Hours: Working 39.5 hours a week - Monday - Friday : 8am - 5pm
. Please note the hours stipulated in the contracts cover from 7am - 9pm Monday to Sunday to allow us flexibility should we ever find ourselves in a position where we need to extend our working hours.
Salary: Competitive - Plus bonus up to £1,500
What will you be doing in the Boiler Replacement Scheme Support Agent role:
* You will be a key player within the team which provides support to customers that interact with the Boiler Replacement department.
* Working to achieve and exceed KPI's and deadlines as required by the business.
* Driving sales to achieve your target in a professional manner whilst building great rapport with our customers.
* Perform daily / weekly/ monthly reporting.
* Carry out all invoicing functions, maintaining records and payment tracking.
* Dealing with internal and external customers, providing excellent service at every opportunity.
Previous experience and requirements:
Previous sales experience is a required A first class telephone manner with exceptional customer interaction skills.
You are highly organised with the ability to work and adhere to key deadlines.
Excellent communication skills. (Verbal and in ...