Our Values:
Our principal, overarching company value is Progression, alongside Humanity, Togetherness, and Compassion.
EdStart Specialist Education is committed to creating a diverse workforce. We will consider all qualified applicants for employment without regard to sex, race, religion, belief, sexual orientation, gender reassignment, pregnancy, maternity, age, disability, marriage, or civil partnership.
Role title: Administrator and Attendance Officer
Reports to: Head of School & Admin & Admissions Manager
Salary: £22,000
Hours: 40 hours per week, Monday to Friday, 8.30 am to 4 pm
Purpose of role:
To efficiently manage the reception area at EdStart Schools, providing exceptional customer service while supporting and enhancing the school's attendance strategy. The role involves collaborating with staff, students, and families to improve attendance outcomes, ensuring students are engaged, supported, and able to access their education.
Key responsibilities:
1. To maintain and run a busy reception area, providing excellent customer service both in person and over the phone.
2. To liaise with the school staff team ensuring accurate register keeping and identifying areas for improvements within the systems of register keeping.
3. To collate information regarding the attendance of pupils who may be experiencing attendance difficulties in order to inform the school, relevant agencies, and parents.
4. To enhance the work of the management by contributing to whole school attendance strategies and systems.
5. To work with identified individuals and groups of pupils, using regular attendance checks and contact with parents/carers and pupils to improve levels of attendance.
6. To contact all absent pupils on a daily basis and organize transport where possible.
7. To assist with the identification of pupils who will receive support in improving their attendance record.
8. To work with parents/carers in improving their child’s attendance record and coordinating parental support and training where appropriate.
9. To collate, maintain, and update behaviour and attendance data.
10. To undertake home and school visits as designated by the school.
11. To work alongside relevant staff, Contact Teachers, Senior Management, Learning Support Assistants, Education Welfare Officer, Connexions to exchange information and determine appropriate levels of intervention.
12. To attend and assist in the preparation of Inclusion Panel meetings, parent’s meetings, assemblies in relation to attendance issues.
13. To work with pupils and families identified by the school.
14. To contribute to the maintenance of records and information systems such as registers, both computerized and manual, with due regard for data protection and confidentiality.
15. To maintain other records such as Admissions and Discharges, incidents/accidents, and policy files.
16. To promote the speedy and effective transfer of information on identified children and young people between schools, the setting, and other agencies as appropriate.
17. To comply with all relevant legislation and EdStart policy and procedures.
18. To undertake additional duties as required by the Centre Manager.
19. To liaise with the designated teachers for child protection in each school and deal appropriately with child protection issues.
Required skills:
1. Good skills in using Microsoft Office software and office equipment, such as faxes, scanners, and printers.
2. Excellent communication skills.
Performance Expectations:
1. Communicate clearly and persuasively, orally and in writing.
2. Detail-oriented and works with a high degree of accuracy.
3. Highly organized and flexible.
4. Ability to multitask and meet changing deadlines.
5. Must be self-directed and able to complete projects with limited supervision.
6. Maintains staff confidentiality.
7. Working knowledge of email, scheduling, spreadsheets software, and office equipment.
Safeguarding and Recruitment:
EdStart Specialist Education is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. This post is subject to a fully enhanced DBS check.
As part of our due diligence process, we will conduct an online search for all shortlisted candidates in line with Keeping Children Safe in Education 2023 guidelines.
Job Type: Full-time
Pay: £22,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Education:
* A-Level or equivalent (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
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