Job Description
Title: Administration Manager
Brief Outline
Our client is specialized in temporary site services for the construction industry, currently seeking an Administration Manager.
About the Client
Our client is a leader in their industry, delivering specialized solutions with a focus on efficiency and exceptional service. They are seeking a dedicated Administration Manager to manage team performance, resolve admin issues, and drive process improvements.
Roles/Responsibilities
• Supervise workflow for pricing, applications, and invoices, ensuring accuracy and timely delivery.
• Conduct quality assurance checks on applications and invoices to maintain compliance standards.
• Investigate and resolve account queries, preparing supporting documentation as needed.
• Generate weekly and monthly management reports for performance tracking.
• Respond promptly to customer complaints, escalating issues when necessary.
• Support the Commercial Manager in resolving commercial matters, including claims and final accounts.
• Identify opportunities for process improvements to enhance efficiency and satisfaction.
• Assist with month-end reporting, including billed works and turnover.
Qualifications
• Experience in project support or administrative roles, ideally within construction or related fields.
• Strong organizational and time management skills to handle priorities effectively.
• Keen attention to detail, ensuring accuracy in documentation and reports.
• Proficient in data management and communication tools.
• Leadership qualities to motivate and guide a team towards shared goals.
Benefits
• Competitive salary and benefits package.
• Opportunities for professional development and training.
• Supportive and collaborative team environment.
• Potential for career growth within a well-established organization.