Position: Personal Lines Insurance Advisor
Location: Somerton, Somerset
Salary: Negotiable + benefits
Overview
At Higos Insurance Services (part of Brown & Brown Europe), we are currently looking for a Personal Lines Insurance Advisor to join the successful and experienced team based out of the Somerton head office location.
Higos prides itself on being a market-leading regional broker with a strong reputation for service gathered from over 30 years of experience, operating from multiple office locations across the South West. The Personal Lines Insurance Advisor is central to the local region and, alongside the team, will deal with all sizes of personal insurances, including more technical aspects. Access to various, sometimes unique market wordings and online underwriting systems will give you a strong position in finding the most appropriate insurances to suit clients' demands and needs.
The position provides advice to clients to ensure conversion of new business, service of existing accounts, and retention of renewals to achieve company income targets. You will provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements.
This is a long-term and progressive opportunity with a stable and reputable broker. If you are keen on working in a professional, friendly, and happy environment, this position will suit you.
The day to day:
1. Meet and deliver against agreed Renewal Retention or New Business Targets, contributing towards the team's overall targets & KPI's.
2. Ensure you carry out thorough pre-renewal reviews with your clients annually.
3. Conduct a full market review for your client and offer the most suitable policy and product.
4. Invite all Personal Lines policies within good time, in line with our Higos operational guidance of 21 days prior to the renewal date.
5. Ensure policies are renewed on or before the renewal date.
6. Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures, and policies for risk and compliance are adhered to.
7. Manage and prioritise your tasks to ensure they are kept up to date and not overdue.
8. Identify and discuss with your clients cross-sell opportunities.
9. Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year-end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time.
10. Adhere to our Training & Competency scheme and pass audits.
11. Keep up to date with your Continuous Professional Development Plan (CPD).
12. As required, undertake small projects and/or provide specialist input into wider business projects and initiatives.
What's on offer:
Negotiable basic salary + bonus
Wide range of additional addon benefits and discounts (Pension, Holiday, etc.)
Your experience:
1. Transferrable business experience of handling new enquiries, renewals, and mid-term adjustments.
2. Ability to identify the best policy to meet clients' needs.
3. Ability to take responsibility for own performance.
4. Strong verbal and written communication skills.
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