Fraud Advisor – Join a Major UK Bank.
Location: Middlesbrough
Pay: £12.48/hour + Benefits
✨ We’re Hiring!
Are you ready to take the next step in your career? Our client, a leading UK bank, is looking for Fraud Advisors to join their team and help protect customers from fraud. If you’re a problem-solver who thrives in a fast-paced, people-first environment, this could be the perfect opportunity for you!
About the Role
As a Fraud Advisor, you’ll play a key role in investigating fraud claims, supporting customers, and working alongside a dynamic, passionate team. You’ll get hands-on experience solving real-world problems, using cutting-edge tools, and building a rewarding career in fraud investigation.
What You’ll Be Doing
Investigate fraud claims and build detailed timelines of events.
Work directly with customers to resolve issues while maintaining a professional, empathetic approach.
Collaborate with other banks and institutions to prevent fraudulent activity.
Make decisions in line with policies and regulations, ensuring fair outcomes for all.
What We’re Looking For
A passion for delivering exceptional customer service.
Quick learners who adapt easily to fast-paced environments.
Problem-solvers with great attention to detail and a desire to grow.
Dependable individuals looking to build a career, not just find a job.
Why Work With Us?
Competitive Pay – £12.48/hour with Fortnightly Pay.
Career Growth – Unlock opportunities for training and advancement.
Work-Life Balance – 37.5 hours per week with a flexible schedule.
Amazing Perks:
Refer-a-Friend Bonus (£750 per referral).
29 days of annual leave (increasing with tenure).
Health shield healthcare cash plan, private medical and dental insurance.
Casual dress code, free parking, and on-site facilities.
Schedule
Full-time, permanent position: Shifts available between 8 am-10 pm, Monday to Sunday.
Diversity & Inclusivity
Our client is committed to creating an inclusive workplace that values diversity. Applications are welcomed from individuals of all backgrounds. (Please note: background checks, including credit and criminal records, are part of the recruitment process.)
Start Date: 20 January