How you'll help us live our purpose
All candidates should make sure to read the following job description and information carefully before applying.
We've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.
It's a purpose that drives everything we do and one we're proud of. And you can play your part too join our dedicated People function in this pivotal leadership role at an exciting time, both for the Society as we continue to embed our purpose and deliver business growth, and in the function to deliver a new Colleague Strategy. With responsibility for driving change and delivering operational excellence.
Reporting to our Head of People and working collaboratively across the wider People team, you will champion our functional ambition to be one team, role modelling our behaviours and always focusing on what matters with a commercial mindset.. Leading and motivating the Colleague Services team, developing talent and delivering against service level agreements, legal and regulatory requirements and actively seeking user feedback and continuously improving ways of working to optimise service delivery outcomes and user experiences.
What you'll bring to the role:
Significant experience of leading and shaping colleague services (preferably within a People/HR centralised service model), in a fast paced and regulated environment.
Experience of designing and delivering efficient digital first user journeys which provide an engaging user experience and are simple to administer.
Strong leadership, coaching and mentoring experience with a track record of enabling a high-performance team culture
Demonstrable experience of implementing continuous improvement initiatives leveraging relevant technology
Excellent communication skills, possessing the ability to influence and negotiate with a range of key stakeholders through collaboration
Evidence of programme and project management skills to manage multiple conflicting priorities.
Resilient and capable of delivering against demanding targets and timescales within a fast-paced environment
Management of payroll and HMRC administration is highly desirable
Regulatory Financial Services experience is desirable.
CIPD level 7 desirable, or equivalent qualification /experience.
And in return, you'll get the best from us:
An annual colleague bonus of up to 12%
Hybrid working with 60% of your time at home
Matched pension contributions of up to 10%
26 days holiday, plus bank holidays and holiday purchase scheme of up to 5 days each year
Colleague Mortgage and Saver products
Electric vehicle scheme/ Cycle to Work scheme
2 days' volunteering per year
We'll give you a place to belong with the support to learn, develop and shape a meaningful career.
Why choose Leeds Building Society?
Our business is centred around our people. Our colleagues are at the heart of everything we do and we're extremely proud of our Inclusive Employers Gold accreditation in 2023. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises the progress we're making to embed our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.
Why wait? Apply now
We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.
Leeds Building Society is devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter as we'd like to find out more about the skills and experience that you could bring to the Society. We're committed to supporting you to be at your best and if you'd like to discuss any reasonable adjustments, please reach out to us on .
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