Summary
Warehouse Admin communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry–recognised systems and associated services and will be able to work under pressure.
Annual wage £17,888 a year
Hours Monday to Friday 9am to 5pm working times TBC but it will be day hours and 40 hours per week.
40 hours a week
Duration
1 year 3 months
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Liaise with all customers via email and phone
Order site stationery and office consumables
Manage warehouse inbound/outbound loading schedule
Work closely with warehouse supervisor to ensure all deliveries are picked and ready to despatch
Create delivery paperwork for outbound deliveries and forward all completed paperwork to customers
Maintain customer stock reports and feedback daily to the customers that require the information
Log all customer inbound and outbound stock onto Excel spreadsheets and ensure correct rates are allocated
Raise customer invoices weekly/monthly using SAGE system and send out vis email
Create and maintain stock descriptions in warehouse operating system VIGO
Create weekly warehouse KPI reports and circulate to senior management team
Book all subcontractor collections for UK and European loads for customers and provide POD confirmations
Control of site paperwork, ensuring it is logged by customer and archived regularly
Ensure the company Health and Safety standards are adhered to at all time.
These are considered essential for all aspects of the job to be carried out thoroughly well together with an indication of other desirable factors if appropriate.
Job knowledge
Experience
Qualifications
Grade C or above in English and Maths
Course/Qualifications
Level 3 Standard certification in Business Administration
Level 3 Certificate in Business Administration
The course will take a minimum of 15 months to complete.
An End Point Assessment is booked once the apprentice, trainer and employer all feel that the apprentice is ready.
Course delivery is flexible and is tailored to meet industry, sector and roles needs. Apprentices benefit from a blended learning programme that includes:
Skills coaches and tutors
Online learning
Delivery sessions
Self-study tasks
Regular progress reviews every 4 to 6 weeks
English/Maths specialist tutor support where required
End point assessment preparation
Additional training may be included such as short courses in emergency First Aid at work as appropriate.
Where you’ll work
Unit 13 Plantation Road
Wirral International Business Park
Bromborough
CH62 3RN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SR APPRENTICESHIPS LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
This apprenticeship will be delivered in the workplace. You will have a dedicated assessor who will provide guidance and monitor progress throughout. You will have access to an online portfolio to allow you to monitor your progress and log work completed.
More training information
L3 Business administrator Apprenticeship Standard
Requirements
Essential qualifications
GCSE in:
Maths and English (grade 4/c or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
About this company
Abbey Logistics Group is a leading logistics service provider and one of the UK’s most recognised and respected road tanker transport brands. Operating throughout the UK and Europe, we provide road tanker transport haulage and logistics services to bulk liquid and powder customers across a wide variety of sectors. We are the UK’s largest bulk food logistics road tanker company for liquids and powders and have a growing reputation in the plastics and polymers, minerals, animal feed, and construction sectors. Abbey take the time to understand our customer’s businesses, their challenges, and pressures, and provide assurance, security, scale, and flexibility through user friendly, tailored and partnership led logistics. We truly believe that we offer something different and that we deliver tangible benefits for our customers including increased flexibility, effective demand management, best in class customer service, and clear communications and visibility. Ultimately we give our customers a competitive advantage that in turn bolsters their own client relationships. The culture at Abbey encourages our teams to always look for better ways of working, with our customer in mind and remembering we are providing road transport and logistics solutions and management for the 21st century. We have a responsibility to our customers to continuously look for ways to improve the service we deliver and our success and most importantly, the success of our customers is evidence that our approach is the right one. Explore our site and the latest news to see how Abbey has delivered industry-leading levels of bulk transport and logistics service time after time for customers across the food, construction and polymers sectors.