Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets.
We provide award-winning services to the clean water, wastewater, gas, multi-utilities, and the highways sector. We are passionate about working alongside our clients and partners to maintain the utility services essential to modern life throughout the UK.
About the Role:
As a site supervisor, you will be responsible for managing remote operational teams across a geographical area. You will drive and manage operational performance through effective leadership and management of your teams, ensuring they are working productively and have the skill sets to deliver all work efficiently while prioritizing health, safety, and wellbeing.
You will constantly work to improve customer service by striving to deliver same-day solutions to customer issues. You will drive performance management and coaching of resources to deliver efficient same-day solutions for both the customer and the environment.
Each day brings a fresh challenge, but safe working, quality delivery, and a strong customer focus are at the heart of everything you will do.
Location: Leicester
Responsibilities - but not limited to:
* Issuing daily work packages
* Monitoring safety/compliance on site
* Approving and checking daily Risk and Method Statements
* Carrying out cat downloads
* Undertaking safety/compliance/quality audits
* Dealing with customer complaints positively
* Conducting toolbox talks
* Managing other resources, e.g., reinstatement, materials, and plant
* Working with the scheduling team to ensure programmes are managed and delivered
You will help manage the defect programme and ensure that KPIs are met, and Highway Meetings are attended.
You will liaise with the Support Services and Streetworks Team to ensure that FPN and Section 74 liabilities are managed.
You will complete team inspections to ensure a high level of compliance with a real focus on quality and first-time reinstatement.
What you will get in return:
In joining Sapphire Utility Solutions as part of the Lanes Group - the UK’s largest independent provider, we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity.
What we offer:
* 25 Days holiday plus Bank Holidays
* Car Grade
* Pension
* Death in service
* Free parking
This position is open to Internal candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit it to recruitment.
We are an equal opportunities employer and welcome applications from under-represented members of the community.
Strictly no agencies please.
#J-18808-Ljbffr