To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
1. Typing letters, reports and associated documentation as required
2. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
3. Manage all enquiries in an effective manner
4. Maintain an accurate referrals database
5. Process calling letters as requested
6. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
7. Input data into the patient’s healthcare records as necessary
8. Process referrals using the electronic referral system (ERS)
9. Process requests for information i.e. SAR, insurance / solicitor’s letters and DVLA forms
10. Process patient letter requests and invoice for private work accordingly
11. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
12. Manage all administrative queries as necessary
13. Carry out system searches as requested
14. Maintain a clean, tidy, effective working area at all times
15. Support all clinical staff with general administrative tasks as requested
Job Types: Part-time, Permanent
Pay: £11.54-£11.74 per hour
Expected hours: 30 per week
Benefits:
* Company pension
* Sick pay
Schedule:
* Monday to Friday
* No weekends
Experience:
* Medical Secretary: 1 year (preferred)
Work Location: In person
Application deadline: 30/11/2024
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