Ramsay Health Care UK Operations Limited
The successful candidate will assist a multi-disciplinary team to provide exemplary patient administration within the radiology department, providing an efficient bookings service and operating within set protocols in a post that is both interesting and varied. You should have the ability to work flexibly to meet the needs of the service, including covering for colleagues during absence and annual leave.
Main duties of the job
* Undertake general Receptionist duties e.g. answering the phone, liaising with patients and other hospital staff
* Ability to use Microsoft package
* Understanding of using e-mail systems
* Register and book patients onto hospital RIS and Maxims computer system
* Use of ERS to accept and process referrals
* Verify patient insurance details and update on hospital system where required
* Deal with patients accounts with reference to daily billing and provision of correct codes
* Investigate issues around billing and rectify in liaison with Finance department
* Deal with patient account enquiries
* Maintains systems in orderly manner
* Develops new systems if required in liaison with Radiology Manager
Skills/Attributes
* Good standard of Education GCSE Maths and English (or equivalent)
* Demonstration of good verbal interaction with customers face to face and by phone
* Ability to work single handedly in a fast paced environment
* Computer literate
* Uses initiative to prioritise and multi task effectively
* Effective working with people at all levels
* Strong interpersonal skills
Benefits
* 25 Days Leave + Bank Holidays (prorated)
* Buy & Sell Flexi Leave Options
* Private Pension where Ramsay will match up to 5% after a qualifying period
* Flexible shift patterns available where possible
* Enhanced Competitive Parental Leave Policies
* Private Medical Cover with option to add partner & dependants
* Life Assurance (Death in Service) x3 base salary
* Free Training and Development via the Ramsay Academy
* Free Parking on site (where possible)
* Subsidised staff restaurant (where possible)
* Concerts for Carers
* Employee Assistance Programme
* Cycle2Work scheme available, in partnership with Halfords
* The Blue Light Card Scheme
About Us
Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Ramsay Health Care UK Operations Limited
Address
Tewkesbury Rd, Longford, Gloucester GL2 9WH
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