We are looking for a dynamic and organised Office Manager to join our Lincoln team. The successful candidate will play a crucial role in ensuring the smooth operation of the office, overseeing key administrative functions, and managing a team to deliver exceptional service across reception, post room, archiving, and facilities. In addition, you will collaborate with location partners to organise both internal and external events, ensuring seamless execution and engagement. If you have excellent leadership skills, a proactive attitude, and a passion for creating a productive and welcoming work environment, we would love to hear from you.
Main duties include:
* Manage the reception, post room and archiving staff including team meetings, one-to-ones, development plans and appraisals and ensure adequate staffing levels. Approve annual and other leave and organise rotas ensuring all areas are covered as required. Induct and train new staff to agreed standards.
* Manage the reception team to ensure room bookings, car parking and telephony duties are completed, ensuring guests are welcomed and dealt with efficiently and politely.
* Deal with more complex enquiries from customers and internal staff.
* Assist the location partners and social committee members in the organisation of events, sourcing of function locations, catering and liaison with the BD & Marketing team as required.
* Undertake all regulatory periodical health, safety and environmental checks, as instructed by the facilities manager.
* Continually assess and evaluate systems and quality, recommending changes and improvements to the systems as appropriate.