Care & Support Team Manager - 3 month contract
* Location: Sheffield (S20 1DL)
* Salary: £20 per hour
* DBS (Enhanced)
* 3 month contract - very likely to be extended
* Must be able to start working immediately
Overall Responsibility:
One of the biggest housing associations in the UK is seeking a dedicated Care & Support Team Manager. This role involves ensuring compliance with contractual, regulatory, and business requirements while delivering excellent, personalised, value-for-money services to customers. You will effectively manage staff, service budgets, and resources to ensure commercial viability and strengthen our market position. Customer engagement in shaping service delivery is a key focus.
Key Responsibilities:
Providing Direction:
* Support the development and remodelling of services, raising the profile of care and support services.
* Managing lettings and providing tenancy support
* Reporting of repairs
* Develop and report on team plans to evidence high-quality service delivery.
* Lead and manage the performance of the team to achieve targets and continuous improvement.
* Ensure services adhere to business standards and meet Care Quality Commission (CQC) requirements.
Working with People:
* Involve customers in shaping the care and support services they receive.
* Ensure excellent communication across teams and with external stakeholders.
* Recruit, induct, develop, and manage staff performance to achieve high serv...