Customer Service Advisor | Hybrid | Bradford I am working with a large client to recruit a dedicated and efficient Temporary Customer Service Advisor to join their team in Bradford. This role is crucial in providing exceptional support to our developer customers and ensuring smooth communication and updates. Key Responsibilities: Customer Correspondence: Provide developer customers with timely updates and information through various correspondence channels. Case Management: Handle an average of 8 cases per hour or clear your daily work list, ensuring all tasks meet the required audit standards. Quality Assurance: Maintain a high standard of work, with 10 cases audited monthly to ensure quality and compliance. Front Line Support: Offer front line support on phone lines, resolving customer queries or transferring them to the appropriate department for further assistance. Requirements: Strong communication skills, both written and verbal. Ability to manage multiple tasks efficiently. Attention to detail and commitment to maintaining high-quality standards. Previous experience in a customer service role is preferred. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4658525