We’re looking for someone with a love of history and an eye for detail, who’s friendly and open with people. This role is about looking after a historic house and its collections of precious objects, furniture and works of art. And it’s about presenting all of this to people visiting, and helping to make every person’s day memorable and enjoyable.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
We’re currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025
What it's like to work here
Croft Castle is a late seventeenth-century castellated manor house with fine Georgian interiors and a family connection dating back almost 1,000 years. Set in 1,700 acres of stunning Herefordshire countryside renowned for its veteran trees and Spanish chestnut Avenue. A walk through the woods reveals the Iron Age hillfort at Croft Ambrey.
What you'll be doing
As a Collections Assistant, you’ll be working with a great housekeeping team in an incredible place, helping with the day-to-day cleaning and care of the collections. No detail will go unnoticed, and you’ll keep a keen eye on everything from the environmental conditions in a room, to signs of wear and tear. You’ll keep accurate records too.
In this visitor facing role, we’d love you to talk to visitors about the work you’re doing, and the collections we have. You'll also be part of the wider team of employees and volunteers, helping to cover where necessary.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We'd love to hear from you if you're;
a team player, but can also work on your own initiative
well organised and adaptable
customer focused with a positive attitude
willing to learn new skills
someone with good manual dexterity and hand-to-eye skills and ability to work from ladders and tower scaffold
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places