Summary
Fulwood Academy in Preston are recruiting for an Apprentice Business Support Office Administrator. The duration of the apprenticeship would be 18 months.
Wage
£14,526.20 to £23,492.04 a year
Between £318.20 - £423.28 per week (age dependant)
Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.00am - 4.00pm, 30 minutes unpaid lunch, 37 hours per week.
37 hours a week
Possible start date
Saturday 17 May
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
We are seeking to appoint an enthusiastic and committed Apprentice Business Support Officer to join our busy school office, providing front line administrative support.
Job Purpose
An Apprentice Business Support Officer is required to join our busy school office, to provide front line administrative support. The successful candidate will be working within the Main School Office and will support the school providing routine support to teachers, pupils and parents.
Key Accountabilities;
The Apprentice Business Support Officer will work under the direction and guidance of Office Manager, the successful candidate will:
* Provide general clerical and administrative support, including word processing, minute taking, filing routine correspondence, distributing mail etc.
* Routine financial administration, including petty cash, postage, banking etc.
* Maintaining and updating manual and computerised records including, for example, records of free school meals, school trips, registers, examinations etc including related financial administration.
* Administering work experience arrangements.
* Production of regular management information, including financial data and assist in the production of reports for the senior leadership team
* Monitoring of monthly budgets and advising senior staff on variances.
* Undertake reconciliations, for example of bank accounts and petty cash and of the purchase ledger control account.
* Undertake reception duties including answering telephone and responding to routine queries, including, where appropriate, dealing with visitors on behalf of Headteacher
* First point of contact regarding teacher absences or contact with supply agency.
* Maintaining stock and ordering supplies, including the processing of orders, check of incoming deliveries, obtaining prices from occasional suppliers, arranging for payment of invoices and the distribution and storage of stock.
* To provide administrative support for the school Library provision.
* General welfare support, where required, including the responsibility for pursuing pupil absence with parents including recording and monitoring of absence and production of reports.
* To provide administrative support for the school Library provision.
* General welfare support, where required, including the responsibility for pursuing pupil absence with parents including recording and monitoring of absence and production of reports.
Where you’ll work
Fulwood Academy Black Bull Lane
Fulwood
Preston
Lancashire
PR2 9YR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NORTH LANCS. TRAINING GROUP CIC
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* On the job training, no day release to college.
Requirements
Desirable qualifications
GCSE in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills