If you get a buzz from talking with people, supporting them to manage their own health and wellbeing then you might be the right person to join our nurse and healthcare team.
Our healthcare assistants play a vital role in the practice by supporting patients with long term health conditions. They work alongside the practice nurse team to carry out annual checks and help people understand more about their conditions. They also provide support to some of the most vulnerable patient groups including the housebound elderly and those with learning disabilities.
Our healthcare assistants build long term relationships with our patients, taking an active interest in their care. They offer support when patients may be worried or anxious and always try their hardest to find the best option available.
Main duties of the job
The following are the core responsibilities of the Healthcare Assistant:
1. Undertake new patient health checks
2. Support the Practice Nurse with health promotion programmes
3. Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately
4. Facilitate routine and 24-hour BP monitoring, advising patients accordingly
5. Undertake wound care, dressings and other clinical tasks as required
6. Support the Practice Nurse with the management of chronic disease clinics
7. Undertake home visits to carry out venepuncture and/or chronic disease data gathering
8. Carry out BMI checks as directed
9. Act as a chaperone as required
10. Undertake venepuncture
11. When trained, administer flu vaccinations, B12, pneumococcal and shingles
12. Carry out ECGs as requested
13. Ensure specimens are recorded and ready for onward transportation
14. Provide support during minor operations or contraceptive clinics as required
15. Ensure all clinical rooms are adequately stocked and prepared for each session
16. Ensure fridges are cleaned routinely in accordance with extant guidance
17. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy
18. Deliver opportunistic health promotion where appropriate
About us
Our Nurse and Healthcare team has a strong team identity and really support each other throughout the working week. They are led by an experienced Practice Nurse who takes great pride in supporting and developing the team. We ensure that the team gets time together daily to catch up and take breaks together.
We are a thriving practice with 14,000+ patients. You will be supported by a fantastic team including an experienced practice manager, operations manager, a patient services manager, 5 partners, 5 salaried and 1 retainer GPs, a strong and skilled nursing team, pharmacy team and mental health team and experienced frontline administrative staff.
Job responsibilities
Successful candidates will be empathetic and able to make connections with patients from many different backgrounds. We are looking for people who make the most of every contact with patients and who take the time to solve problems if they arise.
Experience of working with patients and with SystmOne (clinical system) would be an advantage but is not essential.
We are fairly flexible with regards to hours and welcome applications from those looking for between 30 to 37.5 hours per week. We will work with the best candidate(s) to agree the right working patterns but we would prefer Monday to form part of the working week. You must be able to drive in order to carry out home visits.
We welcome anyone wanting an informal conversation to explore this opportunity before committing to an application.
Person Specification
Experience
* Key skills needed for this role:
* Experience working with the general public.
* Effective communication - Able to communicate effectively with a diverse patient population
* Empathy & understanding - Able to appreciate how people are feeling and respond appropriately.
* Computer literacy - Able to work with computer systems and extract the relevant information
* Organisation - Able to organise, schedule and allocate work to meet deadlines
* Teamwork and interpersonal skills - Able to integrate into a multi-disciplinary team
* Problem solving - Able to solve problems using own initiative
* Diligence - Able to remain focused, identify errors and correct them
* Completer / Finisher - Able to get the job done
* Experience of working in primary care or a GP practice would be beneficial but we focus on recruitment for patient skills rather than sector experience.
* Experience of using S1.
Qualifications
* Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
* Previous completion of the HCA Care Certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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