Job Description
San Carlo Alderley Edgeare hiring a Floor Manager!
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.
Colleague Benefits:
* Free Meals on Duty- Delicious, healthy meals, all free
* 50% Staff Discount- For you and your friends and family, in any of our restaurants around the UK
* Refer a Friend- Bring your friends and earn up to £1,000 per person
* Elevate Training Academy- Commitment to training and continuing professional development with our San Carlo training app
* Volunteering Days- Give back with dedicated volunteering days, making a positive impact in your community
* Squadra App- Offering you discounts and rewards with thousands of companies worldwide
* Wagestream- Access to earned pay at any point of the month
* Legal and Financial Advice- Free legal and financial advice for you and your family
* Colleague of the Month- Monthly recognition awards where all San Carlo colleagues are celebrated
* San Carlo Awards- Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
* Global Opportunities- The chance to work at one of our many international restaurants, from Dubai to Miami
* Best in Class Pension- San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
* Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
* Assist in the recruitment for new employees for the restaurant.
* Ensure smooth running of the restaurant and ensured restaurant is staffed at correct levels each day.
* Ensure delivery of high standard of service at all times.
* Support employee performance and encourage to an acceptable standard.
* Assist and support training and development of all employees.
* Deal effectively with customer complaints
Required Qualifications & Experience:
* 2 years experience in a similar role
* Team management experience
* Excellent communication skills
* Meticulous attention to detail, highly organised and capable of handling multiple tasks
* A proactive self-starter who can work independently with good judgement and minimal direction
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