An opportunity has arisen within the Cardiology waiting list team. The main duties of this position are to provide a comprehensive and confidential administration support to the Cardiology team. The post holder will be responsible for the management of the Cardiology elective waiting list. You will need to have excellent organisational skills and be able to organise busy schedules and diaries. Accuracy and attention to detail with the ability to remain calm under pressure is essential. The day to day duties will include handling telephone calls, emails, dealing with patient queries with tact and sensitivity, updating patient records, dealing with confidential information, liaising with the clinical teams and patients to deliver a personal and efficient service. Support the department in meeting elective waiting time targets in line with Trust policy. Main Duties Provide a comprehensive admin service to the Cardiology elective teams. Ensure all relevant pre-op appointments are booked following Trust policy. Correctly relay and record elective TCI dates following the relevant process. Maintain up-to-date paperwork and manage diaries efficiently. Complete elective discharge paperwork and address patient queries. University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. It boasts some of the most modern facilities in Western Europe and is renowned for research and innovation. Administrative Responsibilities Documentation Management: Ensure all documentation is up-to-date, orderly and available for decision-making. Office Management System: Implement and maintain efficient systems to optimize patient care services. Team Support: Provide training and development, cross-cover for absent colleagues, and supervise where required. For further details of the role please see the attached job description.