Supported Housing Officer
Ashford & Ramsgate
Supported Living
Permanent Contract
Part Time (20 Hours)
£20,157 (Pro Rata)
Join a leading Housing Association as a Supported Housing Officer and play a crucial role in managing supported accommodation across East Kent, ensuring tenants sustain their tenancies in a safe and supportive environment.
THE ROLE
As a Supported Housing Officer, you will be responsible for providing housing management and tenancy support to residents within supported accommodation schemes.
Manage and develop supported housing services to benefit tenants and the organisation
Support tenants to maintain their tenancies, manage arrears, and address anti-social behaviour
Promote tenant responsibility and compliance with tenancy agreements
Work proactively to build safe communities and respond to safeguarding concerns
Monitor and manage rent accounts, arrears, and performance targets
Develop partnerships with external agencies, stakeholders, and commissioners
Ensure compliance with all legal, contractual, and performance requirements
Support void management to meet organisational targets
THE CANDIDATE
The ideal candidate will have previous experience in supported housing, tenancy management, or a similar role within the housing sector.
Strong knowledge of housing legislation, tenancy agreements, and best practices
Experience in a customer-facing role, providing housing-related support
Excellent communication and interp...