Imagine starting each day knowing you’ll make a real difference in someone’s life. That’s how you can make an impact as Client Care Coordinator.
Contract Type: Permanent
Hours: 37.5 hours per week
Salary: Starting from £22,781 (increasing upon completion of competencies)
What's in it for You?
In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
* Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition
* Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
* Work-Life Balance: An additional day for your Birthday, long service recognition, enjoy a set schedule and competitive family-friendly benefits
* Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression
Make a real difference in people’s lives as a Client Care Coordinator in our award-winning contact centre.
This isn’t cold calling—you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.
We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.
Your journey begins on 7th April 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). Following a further 5 months employment onsite, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle. We understand the importance of work-life balance and may consider 30 hours per week.
Apply now to join a contact centre with a difference and start making a positive impact today!
* Job Family: MSUK
* Job Function: First-Line Supervisors, Call Center
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