Job Description
Parts Advisor in Bishop’s Stortford, Hertfordshire
I am working with a dealership who are seeking to recruit a Parts Advisor.
Job Role – Motor Vehicle Parts Advisor
Job Location – Bishop’s Stortford
Hours – To be discussed at interview
Salary – To be discussed at interview
A large part of theParts Advisor position involves:
1. Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate;
2. Communicating relevant promotions and offers to customers;
3. Delivering exceptional customer service to external and internal customers;
4. Receiving, recording and allocating parts and consumables from suppliers;
5. Reporting any stock damages or losses;
6. Assisting parts stock checks;
7. Liaising and maintaining a brilliant working relationship with the manufacturer;
8. Being fully conversant with procedures within the parts department;
9. Maintaining and updating displays as per manufacturer requirements.
Additional Requirements:
10. Previous experience as a Parts Advisor
11. Excellent customer handling skills are essential to this position
12. Excellent communication skills, attention to detail and working as part of a team