Location: Newport, Shropshire Job Type: Full-Time Salary: Competitive, based on experience Are you passionate about food safety and quality? Do you thrive in a fast-paced environment where attention to detail and high standards are paramount? If so, we want you to join our team as a Technical Quality Assurance Specialist About Us Karsten UK LTD is a leader in the fruit packing industry, committed to delivering top-quality products to our customers while upholding the highest standards of safety and sustainability. With a focus on innovation and excellence, we’re proud of our role in providing food that nourishes and delights. Key Responsibilities Complaints Management: Update and investigate customer complaints, ensuring timely resolution and communication with relevant departments. Non-Conformance Review: Assist in reviewing non-conformances (NCs), chasing close-outs, and ensuring all non-conforming products are logged and addressed. Documentation: Maintain accurate documentation of quality control processes, testing results, and compliance records. Auditing: Conduct regular audits and keep up to date with the audit schedule to ensure compliance with internal and external standards. Microbiological Testing: Assist in testing microbiological products and swabs to ensure product safety and quality. Training: Assist in training production staff and quality assurance (QA) team members on quality standards, procedures, and site standards. GMP Standards: Drive high GMP standards in all areas to maintain a clean and safe working environment. QA Coverage: Provide cover for QA staff during sickness and absence, offering a helping hand where needed. Compliance Support: Provide cover for the Compliance Technologist as needed, ensuring continuous adherence to regulatory requirements. CCP Monitoring: Monitor and sign off on all Critical Control Point (CCP) paperwork to ensure compliance with safety standards. Documentation Control: Assist in the control and archive quality paperwork, ensuring all records are accurate and up to date. Collaboration: Work closely with production, quality, and technical teams to ensure seamless operations. Trending: Updating regular trends and distribution to shareholders. What We’re Looking For Education & Experience: A degree in Food Science, Microbiology, or a related field or studying towards is advantageous. Previous experience in food production quality assurance is a must. Knowledge: Familiarity with HACCP principles, GMPs, and relevant food safety certifications (e.g., BRCGS, SQF). Skills: Strong analytical and problem-solving skills, attention to detail, and the ability to work independently or as part of a team. Communication: Excellent verbal and written communication skills for reporting and training purposes. Adaptability: Ability to thrive in a dynamic environment with changing priorities and deadlines. Why Join Us? Be part of a company that values quality, safety, and sustainability. Opportunity for professional development and career progression. Competitive salary and benefits package. Work in a supportive and collaborative team environment