The Role
Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.
From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients – every role at IC24 is made to be brave.
This is an exciting role in which as Product Owner you will be accountable for our IUC agenda, working with national teams, partners and customers to drive integrated urgent care to the next level.
You will be responsible for the short to medium term product strategy and for delivering roadmap and backlog.
You will work collaboratively with Business and Clinical stakeholders as well as development teams to curate product backlogs and craft user stories that bring the product to life for the clinical and the patient.
Your creative approach will bring to life, user journeys, delivering and maintaining a highly mature, clinically safe and scalable product portfolio.
We are looking for candidates who can demonstrate strong communication and prioritisation skills.
We are currently initiating the next phase of our solution portfolio growth along with our company expansion so now is a fantastic time to join us and be part of our exciting journey.
KEY RESPONSIBILITES AND ACCOUNTABILITIES
* The accountable individual for delivering the product through stages of development and accreditation and into launch and usage.
* The driving force in creating the vision of for the product portfolio with your stakeholders – business and clinical as well as the NHS centre – to determine what success looks like for all end users.
* Lead the discovery process to fully understand how end users interact with the Product.
* Champion clinical and patient led approaches throughout discovery, design, build and delivery. Be the voice of the end-user.
* Own the product roadmap. Prioritise product backlog deliverables with development teams and stakeholders whilst balancing the needs of the business and our customers.
* Create wireframes and demonstrate these back to stakeholders gaining feedback and collaborating to gain clarity and agreement.
* Convey the vision of the ‘Why’ and wireframes directly to development teams provide clarity to requirements definitions.
* Key member in the heartbeat of agile ceremonies driving through the product development to delivery with development teams.
* Create and maintain the training materials associated with the product(s) and innovate on the method of walk-through / training tools.
* Create the compelling narrative of the product to ensure we have a summary of key features and benefits that can be used internally and externally to articulate product value.
* Provide regular highlight reports of the current statuses of the requirements to the project managers and wider stakeholder community.
* Liaising directly with internal and external teams to ensure timely and accurate delivery of the contracted deliverables are delivered in line with development expectations.
* Ensuring internal/external sign off of requirements and release documentation are gained prior to release to Live during the Go To Market Process.
* Close working relationship the commercial, marketing and sales team.
* Providing demonstrations of existing systems to potential clients and understanding their requirements (recording opportunities for improvement.
Who are we?
CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient focused primary care services. We are committed to delivering ‘Clinical Excellence Online’ (CLEO). Through this mission we contribute to the wider Group ambition to improve access to health and social care for patients and reduce the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Location Hybrid (Ashford, Kent- Remote option available)
Hours Available 37.5 hours per week (Mon-Fri 9am-5pm)
What’s in it for you: -
* Annual salary of up to £45,000 + £2,000 on call allowance
* Enhanced Bank Holiday rates (if appropriate & dependable on role)
* Additional annual leave above statutory minimum based on service
* Opportunity to join the Pension Scheme
* Free 24/7 independent counselling service
* Learning and development opportunities
* Free membership to our reward and discount platform
* Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.
For a job description and person specification please click here .
Closing date: 20th December 2024
Interview date: TBC
We celebrate brave ideas and brave people.
careers.ic24.org.uk
We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.