Customer Services Assistant (Reception / Clerical)
* Position: Customer Services Assistant (Reception / Clerical)
* Location: Govan, Glasgow (Office Based)
* Hours: 37 hours per week
* Grade: EVH Grade 4
* Contract: Permanent
* Closing Date: 22 November 2024, 12:00
Govan Housing Association is a community-focused Registered Social Landlord based in Govan, Glasgow. The Association itself possesses a rich history of development and innovation. Founded in 1971, the Association was the first community-based housing provider, leading the way for social housing provision in Scotland. After 50 years of operating in the housing sector, the Association now manages over 1,600 socially rented properties and over 600 factored properties while taking an active role in the regeneration of the area and continuing to improve the quality of life of residents.
We are now seeking a Customer Service Assistant to support our Customer Service Team. Being the first point of contact on Reception for our residents and customers, you will have experience working with the public and be passionate about providing excellent customer service and advice to our residents.
You will have excellent interpersonal, verbal, and written communication skills, along with a commitment to team working, providing general operational and administrative support to our Customer and Property Services teams.
How to Apply
To apply, please download the recruitment pack and application form available on our website. Your completed application should be returned to recruitment@govanha.org.uk or alternatively please contact our Corporate Services Department at 0141 440 0308. Full details of the job description and person specification are enclosed within the pack.
The closing date for applications is 12 noon on Friday 22 November 2024 and interviews will be held on Monday 2 December 2024.
If you are being called for an interview, we will contact you by telephone or email on or before Thursday 28 November 2024.
Govan Housing Association is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief.
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