To process promptly and safely any medication requests received by various means of patient communication to include monitoring the generic practice email, online services and paper requests. Working closely alongside the practice prescribing team which includes pharmacists, pharmacy technicians and prescribers (ANP and GP's) aswell as our full complement of reception & administrative staff. Follow up prescription requests/queries via the practice task system safely and efficiently Involvement in set up and administration of repeat dispensing To liaise with patients and local pharmacies regarding queries and where necessary advising prescribers of alternatives where stock is unavailable, as appropriate Reconciling medications from hospital letters to ensure their medication lists are updated so this can be checked by the Pharmacy Team To ensure repeat medication is issued in line with the practice policy & protocols that are already in place To ensure that patient queries which require escalation to a prescriber are highlighted to the relevant Clinician To partake in audit work for the practice in relation to medication and prescribing, running clinical reports and communicating information with the practice team Organising blood tests (through ICE system) or blood pressure checks for patients (and any other relevant tests that may be required) which are necessary to the patient's prescribing needs and ensuring recalls relevant to drug safety are maintained General ad hoc administration work as required by the practice Flexibility to cover other areas when required Keep up-to-date with all prescribing guidelines and protocols, relevant to the position. To thrive in this role, you will need to be very organised, flexible and have good communication skills. The ability to focus and attention to detail are imperative. The ability to work under pressure and be able to effectively prioritise your workload are essential skills to success in this role and for the wider practice team. This job description is not an exhaustive list of duties but is intended to give a general indication of the range of work to be undertaken by the successful applicant. The job role may vary over time as demands and priorities within the Practice change.